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Vispoo Boutique
Arcade virginie, La source road,
Central Flacq
Mauritius

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  • Terms & Conditions

    Terms & Conditions

    This terms of use (together with the documents referred to in it) tell you the terms of use on which you may make use of our website www.vispoo.com, whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

    By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

    Applicable terms

    These terms of use refer to the following additional terms, which also apply to your use of our site:

    • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
    • Our Cookie Policy, which sets out information about the cookies on our site.

    If you purchase goods from our site, our Terms and conditions of supply will apply to the sales.

    Information about us

    Our site is operated by Pooja Mungur (“we”, “us” or “our”), a business registered in Mauritius under registration number  (BRN) I14005304.
    Office : Arcade virginie, La source road, Central Flacq, Mauritius

    Changes to our site

    We may update our site from time to time and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

    We do not guarantee that our site, or any content on it, will be free from errors or omissions.

    Accessing our site

    Our site is made available free of charge.

    We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

    You are responsible for making all arrangements necessary for you to have access to our site.

    You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.

    Your account and password

    If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

    We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

    No reliance on information

    The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

    Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

    Limitation of our liability

    We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

    • use of, or inability to use our site; or
    • use of or reliance on any content displayed on our site.

    If you are a business user, please note that in particular, we will not be liable for:

    • loss of profits, sales, business, or revenue;
    • business interruption;
    • loss of anticipated savings;
    • loss of business opportunity, goodwill or reputation; or
    • any indirect or consequential loss or damage.

    You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

    We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

    We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as an endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

    Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and conditions of supply.

    Linking to our site

    You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

    You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

    You must not establish a link to our site on any website that is not owned by you.

    Our site must not be framed on any other site, nor may you create a link to any part of our site other than the homepage.

    We reserve the right to withdraw linking permission without notice.

    If you wish to make any use of content on our site other than that set out above, please contact vispoo@intnet.mu.

    Third party links and resources on our site

    Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

    We have no control over the contents of those sites or resources.

    Contact us

    Vispoo Boutique
    Arcade virginie, La source road, Central Flacq
    Mauritius

    Email: vispoo@intnet.mu
    Tel : (+230) 4200100

  • Delivery Policy

    Delivery Policy

    • We deliver in Mauritius only.
    • We normally deliver within 48 hours.
    • We offer free home delivery for every order in Mauritius by normal registered post.
    • For express delivery in Mauritius you will have to pay for shipping cost and delivery will be done by any Express Courier Service provider in Mauritius. Customers will be able to track the product.
    • If there is any damage to the items that you ordered on delivery, you must contact us within 24 hours from receipt of your order.
  • Return Policy

    Returns & Refunds Policy

    Returns may be considered upon delivery and subject to the following conditions:

    -        The product delivered does not meet the customers’ expectations.

    -        If the Customer notes that the delivered items is damaged at the time of delivery.

    -        If there is a mismatch between the product ordered and the delivered one.

    -       For the conditions mentioned above:

    please notify and send an email to vispoo@intnet.mu quoting your ORDER number, your name, product code (found on the invoice) reason for the return within 5 days of receiving the goods (with completed returns form specified above).

    All items should be returned in their original condition and packaging with the returns form enclosed. We will not be liable for any loss or damage incurred whilst returns are held by third parties or for the return postage costs.

    Once the items are received by us, your refund will be credited via the same method the original payment was made. We will process your refund within 48 hours of receipt of returned goods. Refunds can take 3-5working days to reflect in your account, depending on your banks accepting process.

    • We will not be able to refund your order without a completed returns form provided enclosed in your parcel
    • We recommend returning the goods by registered/insured post and can be sent from your local post office
    • Your refund will be credited by the same method of payment and/or to the same card with which you made your original payment
    • Please note all returns must be received back to us within 5 working days.

     

    Returns Address;

    Vispoo Boutique
    Arcade virginie, La source road, Central Flacq
    Mauritius

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